UK time

Fifteen years of picking up the phone.

Emergency Plumber 24h started with one van and a landline nobody was allowed to ignore. The rule has not changed since. Someone answers, the price is agreed before the work starts, and the repair is done properly the first time.

020 3411 2027 Where we operate
An Emergency Plumber 24h technician fitting a replacement section of copper pipe under a kitchen sink

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Portrait, about 900 by 1125.

On call right now
An Emergency Plumber 24h technician arriving at a customer's door
A technician repairing pipework under a sink

15+

Years on call

Our story

Built around the hour everyone else stops answering.

Most plumbing is not an emergency. The part that is tends to happen at the worst possible hour, which is exactly when the phone stops being answered. We built the business around that gap. One van in 2010 became a team of technicians across nine regions, but the promise is the same one we started with.

You reach a technician rather than a call centre. You hear the figure before anyone sets off, and it does not move once the van arrives.

  • Licensed and fully insured
  • Fixed price agreed up front
  • Same day attendance
  • Our own technicians, never subcontracted
Talk to a technician

In detail

How we actually work.

Emergency Plumber 24h started in 2010 with one van and a rule that the phone got answered whatever the hour. That has not changed as the business grew across nine regions. You reach a technician rather than a call centre, you hear the price before anyone sets off, and it does not move once the van arrives. Every technician is employed by us, is Gas Safe and WaterSafe registered, and carries the card to show you on arrival.

What we stand for

Five things we will not trade away.

  • Fixed price first

    You agree the figure on the phone, before a tool leaves the van.

  • Registered and insured

    Gas Safe and WaterSafe, with the card shown to you on arrival.

  • Our own technicians

    Employed by us and known to us. Nothing is passed to a stranger.

  • Parts on the van

    The common failures are carried, so most jobs finish in one visit.

  • Twelve month guarantee

    Same fault inside the year and we return at no cost to you.

Lines open now

Whatever hour it breaks, someone picks up.

A technician answers, you hear the price before anyone sets off, and the van is usually with you inside the hour.

020 3411 2027 Request a callback